What is the first step in the phlebotomy process?

The first step in the phlebotomy process is to identify the patient and confirm the order. This step is critical because it ensures that the correct patient is receiving the correct tests, thereby minimizing the risk of errors that can affect patient safety and diagnostic accuracy. Proper identification typically involves checking the patient's identification bracelet and confirming their details, such as name and date of birth, against the test requisition. This helps to establish a clear connection between the patient and the procedures to be performed, ensuring that all parties are aligned on what tests are being conducted.

After patient identification, other steps can follow, such as preparing equipment, applying a tourniquet, and cleaning the puncture site; however, these processes hinge on having verified the patient's identity and the associated order first. This foundational step is vital for maintaining high standards of care and achieving reliable results in laboratory testing.